Effective date: [October 15, 2026]

Modern Alchemy Mental Health and Wellness, PLLC respects your privacy. This policy explains how information is collected, used, and handled in connection with this public website.

Website privacy and clinical confidentiality

This policy addresses website use and inquiries. My separate Notice of Privacy Practices explains how protected health information may be used and disclosed, your rights concerning that information, and the practice’s responsibilities under applicable health privacy laws.

You can view that notice here: [Insert link to current Notice of Privacy Practices].

Information submitted through this website may be subject to additional protections under applicable law, depending on the information and circumstances.

Information you choose to provide

If you contact the practice, I may receive information such as your name, email address, phone number, communication preferences, and the contents of your message.

Please provide only the information necessary for an initial inquiry. Avoid submitting detailed treatment information, diagnoses, insurance identification numbers, medical records, or other sensitive information through ordinary website forms or email.

Information collected through website operation

Depending on the website’s configuration, the hosting provider and other service providers may process technical information such as your IP address, browser type, device information, pages requested, referring website, and access times.

[Before publication, identify the website host and describe the technical information actually collected, its purposes, and applicable retention practices.]

Cookies, analytics, and embedded content

[Before publication, replace this paragraph with an accurate description of the site’s cookies, analytics, advertising tools, embedded maps or videos, social media integrations, and consent controls. State whether nonessential tracking is used and identify relevant providers and privacy-policy links.]

You can manage certain cookies through your browser settings. Blocking cookies may affect some website functions.

How information is used

Information received through the website may be used to:

• Respond to inquiries and communicate about requested services.

• Coordinate consultations or explain how to begin care.

• Operate, maintain, and protect the website.

• Address technical problems, misuse, or security concerns.

• Meet applicable legal and professional obligations.

When you access the website, you may provide certain personally identifiable information including but not limited to your name, email address, phone number, address, avatar image, credit card information when you make a purchase on the website (“personal information”). 

This information is collected when you register on the site, place an order, subscribe to a newsletter, contact us, use the search feature on the website, provide comments or any other feedback, fill out a form or use the live chat or enter any other information on the website to communicate with us. From time to time, we may also collect information that you submit when you participate in any online surveys that we may post on our website. 

Your personal information is used to personalize your experience, improve the website to better serve you, provide customer service support, efficiently process your requests or transactions, tailor advertisements to you, elicit reviews of services or products, provide you offers, promotions and to follow up with you through correspondence (email, live chat, or phone). We may also use this information to provide you offers and promotions from our partners and/or our affiliates in exchange for a commission without additional cost to you.

If an inquiry becomes part of your clinical record, its handling and retention are also governed by applicable clinical policies and law.

Service providers and disclosures

Website information may be processed by providers supporting functions such as hosting, email, contact forms, security, or scheduling, depending on the tools in use.

[Before publication, identify the providers used and verify that their data handling, contracts, and configurations are appropriate for the information they receive.]

Information may also be disclosed when required or permitted by applicable law, including to address legal obligations or security incidents. Protected health information remains subject to applicable health privacy requirements.

Email and contact forms

Ordinary email and website forms may carry privacy and security risks. Please use them for basic inquiries rather than detailed clinical communication.

You may ask about more secure communication options. Providing contact information allows me to respond to your inquiry; it does not by itself constitute consent to receive marketing messages.

Client portal and outside websites

Links may direct you to a client portal or other outside services. Those services may have separate privacy policies and terms.

Clinical information maintained through the practice’s systems is also subject to the practice’s Notice of Privacy Practices and applicable law.

Information security

I use reasonable safeguards appropriate to the information and systems involved. However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Retention

Information is retained according to its purpose and applicable legal, professional, and operational requirements.

[Before publication, insert the actual retention periods or criteria for website inquiries, form submissions, server logs, and analytics data.]

Clinical records are subject to separate retention requirements.

Your choices and requests

You may choose not to submit information through the website. You may also contact the practice to ask about information you have provided, request a correction, or request deletion.

Requests will be evaluated under applicable law and recordkeeping obligations. Some information may need to be retained. Rights concerning clinical records are explained in the Notice of Privacy Practices.

[Before publication, add any jurisdiction-specific rights, request procedures, and browser privacy-signal handling that apply to the practice and website.]

Children’s privacy

This website is intended for adults and is not directed to children under 18. Please contact the practice if you believe a child under 18 has submitted personal information through the website so the situation can be reviewed and addressed.

Changes to this policy

This policy may be updated to reflect changes in website operations, practice procedures, or applicable requirements. The current version will be posted with its effective date.

Privacy questions

Please direct website privacy questions to:

Melanie Popiolek, MA, LPC, NCC
Modern Alchemy Mental Health and Wellness, PLLC
Email: therapy@alchemytransforms.com
Practice mailing address: 23650 Woodward Ave., Pleasant Ridge, MI 48069

Please avoid including sensitive clinical information in your initial email.